Privacy Policy

1. Introduction

Statonic (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice platform services.

As an Australian company, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Data Sovereignty

We are committed to 100% Australian data residency. All customer data processed through our platform is stored and processed exclusively within Australian infrastructure. Your data never leaves Australian soil.

Our on-premise and private cloud deployment options ensure that organisations in regulated industries can maintain complete control over their data.

3. Information We Collect

We may collect the following types of information:

• Contact information (name, email, phone number)
• Business information (company name, industry, role)
• Technical data (IP address, browser type, device information)
• Usage data (how you interact with our services)
• Voice data processed through our platform (subject to your deployment configuration)

4. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and send related information
• Respond to your enquiries and provide customer support
• Improve and optimise our platform
• Comply with legal obligations

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to provide our services (e.g., cloud infrastructure providers located in Australia).

7. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: danieldsouza.bne@gmail.com